Opinions, Concerns & Compliments
At St. Leonard's Place Peel (SLPP), we value feedback from individuals accessing our programs and services, as well as from family members, community partners, volunteers, donors, and members of the community.
In keeping with our commitment to being client-centred, accountable, and responsive, we provide fair, accessible, and respectful opportunities for people to share their opinions, concerns, and compliments. Feedback helps us strengthen our programs, services, and supports while continuing to meet the needs of those we serve.
Opinions
We welcome your ideas, suggestions, and feedback. Your perspective helps us enhance our programs, services, and the overall experience of those who connect with SLPP.
Concerns
If something did not meet your expectations, we encourage you to let us know. We are committed to reviewing concerns fairly, respectfully, and in a timely manner, and to using feedback as an opportunity for learning and continuous improvement.
Compliments
Have you had a positive experience with a member of our team, a program, or a service? We would love to hear about it. Sharing compliments helps us recognize meaningful contributions and celebrate the impact of our work.
Share Your Feedback
Every opinion, concern, and compliment is reviewed by the appropriate member of our team. We are committed to responding thoughtfully, treating feedback with respect and confidentiality, and using what we learn to continuously strengthen our programs and services
You can share an opinion, concern, or compliment through our Contact page or by emailing us directly at:
